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Rs 2,744 Crore From Bot Leads, 10 Bps Off The Cost Ratio: Bajaj Finance's AI Math So Far

Rs 2,744 Crore From Bot Leads, 10 Bps Off The Cost Ratio: Bajaj Finance's AI Math So Far

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Despite the surge in AI use and a sharp jump in generation of business leads, the key efficiency gauge has barely moved. Here's a look at the factors involved.

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