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From Hindustan Times

Center Owned by HT Media

TRAI mandates AI-led complaint centres, 16-hour human support

TRAI mandates AI-led complaint centres, 16-hour human support

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TRAI mandates 24/7 AI-enabled complaint centres, human support for 16 hours daily, faster appeals and penalties up to ₹20 lakh for mishandled cases.

✦ Single Source 1 news outlet reporting

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Reported by a single newsroom so far. Other outlets have not independently corroborated this story yet.

Coverage Bias Distribution

Based on 1 reporting publisher
Left / Center-Left 0 (0%)
Center 1 (100%)
Center-Right / Right 0 (0%)

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