From The Economic Times
Center-Right Owned by Bennett, Coleman & Co.Telcos to face up to Rs 20 lakh fine per quarter per circle for complaint redressal lapses
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Telecom Regulatory Authority of India has introduced new rules for telecom operators and internet providers to enhance complaint redressal. These providers will face penalties up to Rs 20 lakh if they fail to resolve consumer complaints quickly. The rules require complaint centres to operate 24…
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Telecom Regulatory Authority of India has introduced new rules for telecom operators and internet providers to enhance complaint redressal. These providers will face penalties up to Rs 20 lakh if they fail to resolve consumer complaints quickly. The rules require complaint centres to operate 24…