From The New Indian Express
Owned by Express Publications (Madurai) Ltd.Microsoft outage triggers email delivery delays for airlines; flight operations fully normal
What's behind this
Microsoft’s cloud services suffered a global outage that began on November 12 and lasted roughly ten hours, disrupting Outlook, Teams, Microsoft 365, Exchange Online and Copilot for millions of users across 74 countries. The company said a portion of its infrastructure was experiencing elevated load, contributing to connectivity errors, and extended the mail timeout to 48 hours. In India, airlines including Air India, IndiGo and Akasa Air reported email‑based customer support disruptions and issued passenger advisories. Mainland China felt only minimal impact because 21Vianet and domestic applications insulated local firms, highlighting a lesson in data sovereignty.
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RSS excerpt
New Delhi: In light of an ongoing Microsoft outage globally, mails sent by customers on Friday to airlines have not been delivered, say airlines. Flight operations have not been impacted in any manner, they stress. In an advisory, Indigo said, "Due to a global Microsoft service disruption, our email…