From The Logical Indian
Owned by The Logical Indian (independent digital media)Microsoft Global Outage: Air India, IndiGo And Akasa Issue Passenger Advisories; What Is Affected?
What's behind this
A global Microsoft outage that began on November 12, 2026 disrupted core services such as Outlook, Teams, OneDrive, Copilot and Exchange Online, affecting millions of users worldwide, including businesses, government agencies and third‑party platforms. The outage caused email delays for airlines, with IndiGo and Akasa warning passengers of support delays while Air India rerouted messages to keep communication flowing. Microsoft said a portion of its infrastructure was experiencing elevated load, contributing to connectivity errors, and is working to restore services. The incident lasted about ten hours across 74 countries, prompting concerns about data sovereignty and reliance on shared cloud infrastructure.
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RSS excerpt
A global Microsoft service disruption affected airline customer support, prompting IndiGo and Akasa to report email delays while Air India rerouted messages to maintain uninterrupted communication.